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Testing FAQS

Kirkman® knows that patients and healthcare professionals may have additional questions about the testing offered. In this Frequently Asked Question section, we have provided answers to the most common questions. If your question isn’t answered or if you would like to speak with customer service about a particular issue please call 1-800-245-8282 or E-Mail

Do I need a prescription to be tested?

Clinical Laboratory Improvement Amendments (CLIA) have regulations on testing that vary state to state and requires a written or electronic request for patient testing. You can read more about this in the CLIA Regulations (493.1241.

 
States that allow Direct Access Testing (DAT) are an exception to this regulation as it allows customers to be tested without a prescription. Some restrictions apply in California, Maryland and New York. For more information you can contact Kirkman® and speak with a customer service representative.


How are samples sent back to the lab for testing?
Each testing kit will contain a return label for samples that are returned within the U.S. Customers may choose to purchase an alternate form of shipping at their own expense. It is important to note that tests should be sent back as soon as possible and kept in normal shipping conditions.


Will insurance cover my testing?
Kirkman® is not currently billing insurers for blood spot testing.


What forms of payment are accepted by Purity?
We accept all major credit cards including, Visa, American Express, Master Card and Discover Card. We also accept checks and money orders. However, online purchases must be made with a credit card.


Can I test if I live outside the United States?
Transit for dry blood spot tests are not considered a biohazard so shipping from most countries should not be a problem. Please check with your country’s regulations, as each country will have different rules that apply.